It depends on different situation! Normally we are able to offer free sample to our regular customers.
For new Customers, we charge sample fee but all the samples cost would be return when you customer place next normal order.

Usually, ReaLEDz have four methods of current payment!
T/T, Western Union, Escrow and L/C!
T/T and western union is the main payment term. The advantages are the fast and simple. T/T transfer will takes about 1-5 days to reach the beneficiary’s account according to different Countries. Western Union will reach the beneficiary’s account immediately!

ReaLEDz company provide every product guarantee to each customer!
We offer at least 2 years warranty time for all our LED light. If there are any defect lights during warranty period, you can describe the quality problem with the pictures or Video, after our checking and confirm it’s our product’s quality problem, we will send you the replacement lights with your next order in free charge, please note it.

If you had good cooperation with your current suppliers, then ReaLEDz don’t want to bother, personally speaking, what if ReaLEDz cooperate is not what we are doing, but what we are going to do, as marketing request is growing and in flexible changing status, you need a good team to work with new demands and quick solutions, service. Perhaps I will be one of your options. As you know every supplier has her own and different advantages, maybe someday we can support you unexpected assistance and pleasure.

ReaLEDz have been manufacturing LED lighting for 5 years. For our experience, the different LED light has different market in different country. Our High Bright LED Ceiling Light, LED Panel Lights, LED Down Lights, LED Flood Lights, LED Highbay Lights, LED Spot Lights, LED Globe Bulbs, LED Candle Lights, LED Tube Lights get the good feedback from market.

ReaLEDz has a strong team control the quality of LED from all aspects. Such as The LED Chip, we purchase from LED brand agent. We check the brightness, pattern, lumen, humidity, efficiency.We use the quality CHIP source to make our lights only! Before sales, ReaLEDz has three times to check the quality of LED products. All the finished LED products will do more than 24 hours aging testing before delivery!

Yes, we can supply FREE SERVICE for you!

Yes, we offer OEM service for products, package, labels, etc.
In the past years ReaLEDz Lighting has gained a lot of work on OEM of LED lights. And thanks to these works, we gained a lot of valuable OEM experience.
We will still strictly follow the principal that we won’t disclose or sell customer’s unique designs to any other third party.

All our LED lights have passed CE & RoHS certification, in part through the PSE, UL, ETL, ENERGY STAR, TUV (CB+GS) certification.

A. Sending us an email with your request (part number, color, quantity, etc.), we will send you price list or PI with delivery cost for confirmation.
B. Once you confirmed every details of the PI, you can sign back to us and do
payment, once we get the bank bill, will arrange the production.
C. It will take 5-15days for production for different kinds of products; we will send the goods to you with DHL once they are finished. DHL need 3-5days on the way to different countries.

ReaLEDz all choose like SAMSUNG/EPISTAR/CREE/SHARP etc brand LED chip.

We currently have cool white, warm white, natural white and RGB. We also can supply Customs Service for customers.

Yes, we recommend specific styles of dimmers for some LED lights. Such as ceiling lights, down lights, panel lights, bulb lights, spotlights, etc.

Yes, sure, please email us sales@realedz. com with any of your request. we will
reply you at once.